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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

Staff Education Presentations
from Profits Plus and Tom Shay

A small business is not going to find highly qualified applicants standing on their door step equipped with all the necessary skills to become great salespeople. The business owner or manager needs information on how to create such a staff and how to hone their skills.

PDF of Staff Education Presentations

Team UP for Success! - Sure, everyone has heard that they should have staff education. But, once they make the commitment, how do they create the classes for their staff? There are hundreds of questions they want to ask so that they do not make lots of expensive mistakes. This session provides the answers!

 

Masters of Legendary Service! - Is having a great salesperson on a sales staff a matter of luck or a business owner or manager being able to maximize their knowledge. This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.

 

Getting Extraordinary Results from Ordinary People! - Why is it that some businesses excel at getting the most from their employees? They seem to know how to get extraordinary efforts from all of their staff. They have probably been to this Tom Shay presentation. Share this invaluable information with attendees for your next event.

 

"When Your Management Style Isn't Working and Your Employees Aren't Either; It's time for a Change", says it all. This interactive session helps participants to examine how they make decisions in their business, what they ask and allow their employees to do, and answer the question of whether or not this is the best way for them to manage their business.

MAY 2024
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Small Business

AdvisorieS

The May Small Business Advisory is titled "Planning for a successful accountant" and is appropriate for many with the April 15 tax deadline having passed.

 

Did you work with your accountant? Or, did you just give them a bunch of papers and wait to receive a completed tax return?

 

Successfully working with an accountant requires a partnership. This month's Small Business Advisory gives suggestions of how to make this happen in 2024.

Small Business

News

Top Story

We see that many small business owners have too much of a focus on the "top line" of their income statement.

 

Increasing revenue is great, but it is not a cure all for any challenges your business is facing. And sometimes, incresing revenue can create a challenge.

Article of the Month

Who is your customer? Some small businesses have no focus. Their customer is whoever calls or walks in the door.

 

And some small businesses have determined which customers, in sufficient numbers, they should spend their efforts to attract.

 

The article of the month shares an old Southern rhyming couplet about business; "The bertter you niche, the more you get rich."


Book of the Month

Lean Startup by Eric Reis is our suggested book for May.

 

As the title suggests, the reader of the book would be someone that is starting their business. However, we see more value than just that.

 

Perhaps you have been in business for many years. We think this book could give insight to items, and methods, that a small business owner should think about with their business today.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

The May Small Business Advisory is titled "Planning for a successful accountant" and is appropriate for many with the April 15 tax deadline having passed.

 

Did you work with your accountant? Or, did you just give them a bunch of papers and wait to receive a completed tax return?

 

Successfully working with an accountant requires a partnership. This month's Small Business Advisory gives suggestions of how to make this happen in 2024.

Small Business

News

 

Top Story

We see that many small business owners have too much of a focus on the "top line" of their income statement.

 

Increasing revenue is great, but it is not a cure all for any challenges your business is facing. And sometimes, incresing revenue can create a challenge.


Article of the Month

Who is your customer? Some small businesses have no focus. Their customer is whoever calls or walks in the door.

 

And some small businesses have determined which customers, in sufficient numbers, they should spend their efforts to attract.

 

The article of the month shares an old Southern rhyming couplet about business; "The bertter you niche, the more you get rich."


Book of the Month

Lean Startup by Eric Reis is our suggested book for May.

 

As the title suggests, the reader of the book would be someone that is starting their business. However, we see more value than just that.

 

Perhaps you have been in business for many years. We think this book could give insight to items, and methods, that a small business owner should think about with their business today.