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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

Staff Education Presentations
from Profits Plus and Tom Shay

A small business is not going to find highly qualified applicants standing on their door step equipped with all the necessary skills to become great salespeople. The business owner or manager needs information on how to create such a staff and how to hone their skills.

PDF of Staff Education Presentations

Team UP for Success! - Sure, everyone has heard that they should have staff education. But, once they make the commitment, how do they create the classes for their staff? There are hundreds of questions they want to ask so that they do not make lots of expensive mistakes. This session provides the answers!

 

Masters of Legendary Service! - Is having a great salesperson on a sales staff a matter of luck or a business owner or manager being able to maximize their knowledge. This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.

 

Getting Extraordinary Results from Ordinary People! - Why is it that some businesses excel at getting the most from their employees? They seem to know how to get extraordinary efforts from all of their staff. They have probably been to this Tom Shay presentation. Share this invaluable information with attendees for your next event.

 

"When Your Management Style Isn't Working and Your Employees Aren't Either; It's time for a Change", says it all. This interactive session helps participants to examine how they make decisions in their business, what they ask and allow their employees to do, and answer the question of whether or not this is the best way for them to manage their business.

PROFITS PLUS, FOUNDER OF...

 

©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

SEPTEMBER 2026
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Small Business

AdvisoriES


Our September advisory is titled, "What do you sell?" My favorite example of someone getting it wrong has an email that starts with, "Sallysellsinsurance@."

 

Yes, that may be the product that Sally sells, but what she is really selling is peace of mind in knowing that if something happens, you are not going to pay the entire cost of the loss.

 

This is but one example. Our September advisory - What do you sell?

Small Business

NewS

Top Story

Yes, selling does include translating features into benefits. But it does not stop there. What if the benefit is not relevant to the customer? Then, there might not be a sale. This is where advantage comes into consideration, and that is our top story of the month.

Article of the Month

When you think about a customer who makes a point to talk to you and your staff, have you ever thought about getting them to talk about your business with their friends? The September Article of the Month shares an idea.


Book of the Month

The Art of the Exit is our suggested book of the month. The author, Jackb Orosz, discusses ways of getting out of your business whether it is retiring or just time to move onto something else.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Our September advisory is titled, "What do you sell?" My favorite example of someone getting it wrong has an email that starts with, "Sallysellsinsurance@."

 

Yes, that may be the product that Sally sells, but what she is really selling is peace of mind in knowing that if something happens, you are not going to pay the entire cost of the loss.

 

This is but one example. Our September advisory - What do you sell?

Small Business

News

 

Top Story

Yes, selling does include translating features into benefits. But it does not stop there. What if the benefit is not relevant to the customer? Then, there might not be a sale. This is where advantage comes into consideration, and that is our top story of the month.


Article of the Month

When you think about a customer who makes a point to talk to you and your staff, have you ever thought about getting them to talk about your business with their friends? The September Article of the Month shares an idea.


Book of the Month

The Art of the Exit is our suggested book of the month. The author, Jackb Orosz, discusses ways of getting out of your business whether it is retiring or just time to move onto something else.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.