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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

My dad required that our business have a written, annual plan for connecting with our customers. Here's the map we used for our business.
e-retailer logo
January 2016
Volume 17 Issue 2
AMP Calculator - an annual requirement

Every year my father required me to develop an advertising plan which was to be used in our business. It was not "written in stone" but did provide a strong guideline which helped to stay within budget and purchasing the media we needed. This as compared to what we see with many small businesses that are instead sold advertising by a sales person from the media.

This tool is now in an Excel template which can be downloaded for free from the Profits Plus website by following this link. We call this tool the AMP calculator which stands for advertising, marketing and promoting. This link will take you to the page where you can download the Excel template. It is the first link on the page.
Marilyn & Tom Shay need your best ideas

When it comes to developing great marketing ideas, 1,000 ideas are better than one. With a lot more than 1,000 people reading this newsletter we are counting on our readers giving us their best ideas.

We are very involved with a non-profit organization here in St. Petersburg. Faith House Florida is a structured living facility for individuals working to recover from alcoholism, drug abuse, incarceration and homelessness.

This organization recently hired a phenomenal director who has a wonderful reputation within the community of help organizations. Unfortunately, Faith House Florida has gone through a decade in which it earned a reputation of being little more than a "flophouse".

We are confident with this new director and our finding some new volunteers, Faith House Florida can become a very helpful organization. With a residential capacity just over 50, this organization can help individuals who want to return to being productive members of society.

Other than this director, a chef, and the part time resident care coordinators, Faith House Florida does not have any employees. Any help we find is going to come from the efforts of this very small group.

We need your suggestions of how we can do several things; we need to polish a tarnished reputation; we need volunteers; we need to raise the awareness of Faith House Florida within our community - both to donors and agencies that can refer potential residents.

What would you suggest we do?
Article of the Month

If you are a retailer, you know the value of keeping your store looking fresh. This month's article shares some of the techniques we used. We found that it is a year round task of making sure we have not lost track of any specific sku's as well as reviewing what our vendors offered in every category of merchandise. Take a look to see if our experiences can help you with your store.
The Complete Idiot's Guide to Strategic Planning

In addition to having an annual plan for your marketing, this is a great time to engage in some serious reading. Our book suggestion for this month, written by Lin Grensing-Pophal is a book that you will want to take your time in reading. Then again, since we are talking about the long term plan of your business, this is not going to be a project you are going to finish in a couple of evenings.
Internet Tool for Your Business

If your business has accounts receivable, you will want to pay close attention to this month's Internet tool. For many businesses, the accounts receivable is simply money that is owed to you for products and services you have previously sold. The longer it takes you to collect this money, the more it resembles an interest free loan to your customers. Can you afford that?

"Days Sales Outstanding" is the calculation to determine how long it is taking you to get this money from your customer so that you can pay the operating expenses for your business. Get your business on the right track for 2016 by making sure you are collecting the money due to your business
Staff Incentive for Your Business

It is the little things that count.

I remember having a meal with a friend and being introduced to one of their friends who worked at Lowes. Asking what it was like to work at Lowe's, during their comments, this Lowe's employee opened their wallet and showed a $10 Lowe's gift card.

This person had held onto the gift card for over two years. They had received the gift card from their manager because of a job well done. The individual said they had held onto the gift card because it reminded him that he was appreciated.

The point? It doesn't take a lot to make an impression on an employee. What are you doing to let your employees know they are appreciated?
Profits Plus |tomshay@profitsplus.org | (727) 823-7205 | www.profitsplus.org


 


 

 

 

 

 

PROFITS PLUS, FOUNDER OF...

 

©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

MARCH 2026
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Small Business

AdvisoriES


Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

NewS

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.

Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

News

 

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.


Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.