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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

Staff Education Presentations
from Profits Plus and Tom Shay

A small business is not going to find highly qualified applicants standing on their door step equipped with all the necessary skills to become great salespeople. The business owner or manager needs information on how to create such a staff and how to hone their skills.

PDF of Staff Education Presentations

Team UP for Success! - Sure, everyone has heard that they should have staff education. But, once they make the commitment, how do they create the classes for their staff? There are hundreds of questions they want to ask so that they do not make lots of expensive mistakes. This session provides the answers!

 

Masters of Legendary Service! - Is having a great salesperson on a sales staff a matter of luck or a business owner or manager being able to maximize their knowledge. This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.

 

Getting Extraordinary Results from Ordinary People! - Why is it that some businesses excel at getting the most from their employees? They seem to know how to get extraordinary efforts from all of their staff. They have probably been to this Tom Shay presentation. Share this invaluable information with attendees for your next event.

 

"When Your Management Style Isn't Working and Your Employees Aren't Either; It's time for a Change", says it all. This interactive session helps participants to examine how they make decisions in their business, what they ask and allow their employees to do, and answer the question of whether or not this is the best way for them to manage their business.

APRIL 2024
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Small Business

AdvisorieS

"What's your score"? is the name of the April Small Business Advisory. This provides an introduction to our return on investment calculator. It is a great way to understand how well the investment you have in your small business is working for you.

Small Business

News

Top Story

We believe Thursday, April 25 is an important annual celebration for small businesses. While the name of the celebration has varied over the years, the focus is for us to take kids to work with us.

 

This is important for the kids to see what it is we do. They definitely are not going to learn about it in school. Reading the April Small Business News you will see an example from community pharmacists that emphasizes it is up to us as small business owners to introduce kids to what we do.


Article of the Month

While titled, "If not price", the April Article of the Month is asking the question about the focus of your small business in attracting and keeping customers.

 

If there is not something very special about your business, then the only attraction to your businessis that of a low price.


Book of the Month

"The plan as you go business plan" is the April book of the month. The author is Tim Berry who has also created software on the same topic.

 

I do not agree with the concept of "fill in the blank" or "create the plan as you need it" because my experience has been that you do not have as strong as a connection and understanding to your business plan unless you do it yourself and you dedicate the time to create it.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

"What's your score"? is the name of the April Small Business Advisory. This provides an introduction to our return on investment calculator. It is a great way to understand how well the investment you have in your small business is working for you.

Small Business

News

 

Top Story

We believe Thursday, April 25 is an important annual celebration for small businesses. While the name of the celebration has varied over the years, the focus is for us to take kids to work with us.

 

This is important for the kids to see what it is we do. They definitely are not going to learn about it in school. Reading the April Small Business News you will see an example from community pharmacists that emphasizes it is up to us as small business owners to introduce kids to what we do.


Article of the Month

While titled, "If not price", the April Article of the Month is asking the question about the focus of your small business in attracting and keeping customers.

 

If there is not something very special about your business, then the only attraction to your businessis that of a low price.


Book of the Month

"The plan as you go business plan" is the April book of the month. The author is Tim Berry who has also created software on the same topic.

 

I do not agree with the concept of "fill in the blank" or "create the plan as you need it" because my experience has been that you do not have as strong as a connection and understanding to your business plan unless you do it yourself and you dedicate the time to create it.