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Pricing for Profit
Developing a pricing strategy
The title of this article is more than just that. It is also the name of a book written by Bob Aiken, an authority on pricing strategies for retailers. In his book, Aiken discusses a method of determining prices for products that is known as the “Putney system”. Designed for items retailing for less than $2, the Putney System demonstrates how you can achieve extra profits by rounding the prices of items.
After all, if a person will pay 39 cents for an item, won’t they pay 59 cents? And over the course of a year, how many of the items that you sell, or include as a part of a repair, are priced for less than $2? With this additional margin, you will probably add several thousands of dollars to your bottom line.
Aiken’s book extends the idea of rounding prices to include all items and services that your business sells. The book also contains many ideas about merchandising, signage, and profitability. In the limited space of this article, it is impossible to provide many details of this book.
The book sells for $30, and it is safe to say that it is well worth it. After all, if you are doing $750,000 in annual sales, Aiken explains how you can add $25,000 in profits by using his pricing methods. While this book can become an integral part of your pricing strategy, we will discuss three other pricing strategies within the confines of this article that tie into Aiken’s methods. These pricing tips will allow retailers to expand their overall margin for business, and improve the competitive price perception their stores display to customers.
The first of the pricing strategies is to recognize the items that maintain a level of customer awareness in terms of their prices. For example, you and your customers will probably know the prices of the four or five most popular spark plugs. After all, the plugs are sold as carded products in just about any store that has even a token representation of lawn and garden items. With these popular items, you will have to be price competitive.
After reworking these items, introduce the second pricing strategy. Stock three grades of these popular plugs: carded plugs, low quality plugs that you can retail for less than the competition, and high quality plugs. You will probably find that the higher quality plugs and the lower quality plugs will allow you to enjoy a margin that is in line with the rest of your plug selection, while the initial few plugs may only have a margin around 20 percent.
The third strategy involves the majority of products and services that you sell. Give consideration to expansion of the product selection in your most profitable departments and finelines. For instance, let’s assume that you have a fineline category that is exclusively spark plugs. After implementing the first and second pricing strategies, you can consider increasing the overall margin in this category by two percent. What would your financial statement look like if you added those couple of points to the entire store?
Implement these three strategies, throw in Aiken’s pricing system, and your financial statement will take on an entirely new look. The part of this entire program that makes it saleable to your customers is how you present it. Here are several pricing tips that will make your customers believe that you are the pricing leader.
1. Display signs prominently in front of price sensitive items and announce the price with signs indicating this is your everyday low price. A study by Brigham Young University found a 51 percent sales increase just because a sign was present.
2. Watch the advertising of your competitors. You will probably find occasions where their advertised prices are the same as your everyday prices. You should first look to see if you could raise your everyday prices. If your competitor’s sale price is a dollar higher than your regular price, then this is probably a dollar or two that you can regain by raising your price.
3. When that happens, tell your customers. One idea that works is to create a sign that promotes your pricing. Cut out the competitor’s ad, and put it on a sign next to your product. You can add a notation such as “Their sale price, our everyday price.” And as you gather your competitors’ ads, make sure that you cover all types of competitors: garden centers, hardware stores, discount stores, and anyone who advertises a product that you sell.
As you gain confidence in your pricing strategy and begin to see the results on your financial sheet, you can also offer to match the price of any product at any store. You can win the battle because you have done your homework, and you know the strategy of pricing for profit.
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Book of the Month
Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?
Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.
All this plus the Internet Tool for Your Business and a staff incentive idea for your business.
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With over 25 years of frontline experience Tom Shay is America's leading Small Business
Management
Expert. He's a "Must Have" for your next event.
Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.
I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.
Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.
Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.
Article of the Month
It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.
And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.
Book of the Month
Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?
Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.
All this plus the Internet Tool for Your Business and a staff incentive idea for your business.