BOOK US

With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

e-ret@iler
October 2002
Sent at your request by Profits Plus Seminars & Tom Shay

1. The article of the month on the Profits Plus website: What's wrong with this picture?
2. e-ret@iler advisory of the month: A new type of Y2K problem for businesses
3. Our Power Promoting Idea of the Month: Smells and tastes delicious!
4. Your free subscription to the e-ret@iler
5. Contacting Profits Plus Seminars and Tom Shay

Print this month's e-retailer so you can use it as a plan of action in your business

1. Doing Your Market Homework
Our October article on the Profits Plus website is entitled, "The Walls of Fame"

"The Walls of Fame"

The building that one of our family businesses occupied was blessed (or was it cursed?) by having very high ceilings. What do you do when the walls are twice as high as your fixtures? Here is an idea you may want to try in your business.

Check here if you plan to use this in your business

2. October 2002 e-ret@iler advisory: A new type of Y2K problem for businesses

Just when you thought Y2K had gone away. In about two years, retailers will face a deadline that promises technological challenges akin to the year 2000 computer problem. At the beginning of 2005, the 12 digit bar code retailers use to identify everything from cars to candy bars will go to 13 digits. The extra number is enough to perplex checkout scanners and crash computers. Many retailers have yet to focus on the problem that will require significant investments of time and money.
From the Atlanta Journal-Constitution

If you buy a fix, think about where the extra digit is added - to the left or right. From personal experiences, this can be a problem. With math, we are often adding a new digit on the right - 100 becomes 1000. Some computer systems will add a new digit on the left. To make 100 into 1000, the space on the left becomes the 1 and the previous 1 becomes a 0. This affects two digits and most definitely is not as easy as what we all did in school.

Check here if you plan to use this in your business

3. Our Power Promoting Idea of the month: Smells and tastes delicious!
You never know what inspires a person to make a purchase, but you can count on one of the five senses triggering it. It may be sight, sound, taste, touch, smell, or a combination of these five. When someone is selling their home, the real estate agent will tell the home owner to open windows, bake a cake, start a fire in the fire place, light candles, etc.

This same strategy can work on your sales floor, and an excellent tool for hitting 4 of the senses (smell, taste, touch, sight) can be achieved by adding something like Otis Spunkmeyer cookies. In our family business we added one of their cookie shops that included a display rack and an oven that uses household current. We found there was a minimal investment and after having given away a few cookies, many customers asked to purchase more. You can find these tasteful (and profitable) cookies by calling 1-888-ASK-OTIS.

Check here if you plan to use this idea in your business

4. Your free subscription to the e-ret@iler
If you have received this edition of the e-ret@iler by way of someone passing it onto you, you can get a free subscription list by clicking on the contact us link.

5. Contacting Profits Plus Seminars and Tom Shay
We are nearing the completion of our 3rd year of sending you the e-retailer each month. And with each month, we do sincerely thank you for taking time from your busy work day to read the e-retailer. We work hard to write this newsletter, always looking to find more information that can help you make your business more profitable.

Make an effort to locate and do business with other small businesses! Let's keep our money "in the family".

God Bless America!

Get Your Profits Plus,


Tom Shay

 

PROFITS PLUS, FOUNDER OF...

 

©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

MARCH 2026
Have the Small Business Advisories and News sent to your inbox. Subscribe HERE

Small Business

AdvisoriES


Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

NewS

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.

Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

News

 

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.


Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.