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 The ideal presentation for salespeople, demonstrating ways to resolve customer complaints, "tag-team" sales techniques, the five questions a master salesperson uses, the three things a master salesperson sells, the five traits of a valuable team member and the importance of calculating the lifetime value of a customer. Powerpoint of "So You Want to be a Master Salesperson"
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APRIL 2025
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With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.
Small Business
Have you ever said to an employee, "Do you know how much that costs"?
Their answer is no, and that could be a problem for your business. The April Small Business Advisory discusses sharing financial information.
Small Business
Some people are proactive; others are reactive. What do each say about your management style?
We look at a study of banks in determining if you are selling 5 to 1 or 1 to five. It is important to your business.
Who knew? Jay Z is more of an entrepreneur than a rapper. The book is, "Empire State of Mind: How Jay Z Went from Street Corner to Corner Office".
