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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

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July 2015
Volume 16 Issue 8
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Article of the Month

The promo price list by Tom Shay

While I am writing the July newsletter, it was just this afternoon that I was visiting with a retailer and discussing this very topic.

Their concern was how to address the issue of competitors and how they price merchandise. This is the article I directed this retailer to read.

Even if this has not been a concern for you, it is good advice that you be aware of what the competition is doing.

Click on Article of the Month to read this article.

Book of the Month

Decisive: How to make better choices
by Chip Heath and Dan Heath

Speaking to a manufacturer and their sales team, one of the sales reps gave me a new book that had been written by one of their dealers. The book was fascinating and filled with great ideas.

The disappointment came with my speaking to other dealers and suggesting they read the book. While several had read the book, the consensus was that a business could not do what was suggested in the book.

It bothered me then, and continues to bother me, how people in small business make these types of decisions. I believe they are operating with flawed thinking.

This book is not going to fix the flawed thinking, but it can help you to understand it and how it occurs in each of our lives.

Click on Book Referral to see the complete list of small business books we have found that can be helpful to your business.



 

Contact Us


Profits Plus
P.O. Box 128
Dardanelle, AR
72834 USA
(727) 823-7205 Voice
(727) 898-3179 Fax



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Business Advisory

Can you speak a foreign language? The language of another small business

How fortunate I was when my mentor told me that he had observed my ability to translate. As we were standing in front of a store in a mall, I was not sure what was being said.

The explanation was that most small business owners and managers look to other businesses that provide the same products and/or services to get ideas of ways they could make changes to their business.

Instead we would do well to look at other businesses and how they perform in various situations. Being able to see a scenario in one business and finding ways to adapt it to your own business is referred to as 'translating'.

A pharmacy can learn from a hardware store while the hardware store can learn from the landscaper. With each situation, the owner of one business is looking at how another business interacts with their customers. Sometimes we can learn how to provide something to your customers that has a perception of a high value yet has a low cost to the business.

Can you translate? My experience is that we can all learn to translate when we want to look outside our own industry for ideas of how to improve our business.

$$$$$$

Welcome to Independent Retailer Month Let's celebrate Independent Retailer Month. It starts today; you and your business are invited to be a part of this great event.

Visit the website linked above to sign up your business or community for the celebration. Read the information about all the advantages customers get from doing business with someone local.

We don't mean an advantage like the usual line about better customer service. Instead we outline the many advantages a community, and the residents, receive because they have done business with an independent retailer.

 

Internet Tip of The Month

Cashflow projection calculator

The number one reason why a small business fails is the lack of cash. The lack could start in the beginning of the business, or could be in the situation of an established business that has had an unforeseen challenge or surprisingly, a tremendous growth in revenue. 

This is because growth places a strain on any business. Here is a tool that any small business can use. It is a calculator for anticipating the cash needs of a business over the course of a year.

There are two versions available by following this link. One is for cash basis accounting while the other is for businesses using an accrual based accounting.

Help yourself to these free tools. You'll be glad you decided to implement them as a part of your business.

Cashflow projection calculator

The Incentive Idea of the Month

Huddle up

In sports, players talk about the value of 'huddling up'. When they are in a huddle, they talk about has happened and what they need to do. Team members often mention how they are inspired by what is said during the huddle.

What if your 'team' had a huddle when the day starts? You could recognize someone for what they had achieved the day before as well as talk about what needs to be accomplished during the current day. 

Being in the south, you can appreciate that during one of the huddles on a summer day in our business, I gave each of our staff a 'Moon Pie and RC Cola'. It was a moment of fun as well as a bit of incentive and way of saying thanks for their efforts.
 
We want to recognize A Carrot A Day by Adrian Gostick and Chester Elton, whose book provides the basis for each month's incentive idea. 

 


 

 

 

 

 

PROFITS PLUS, FOUNDER OF...

 

©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

MARCH 2026
Have the Small Business Advisories and News sent to your inbox. Subscribe HERE

Small Business

AdvisoriES


Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

NewS

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.

Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Every time I see the logo for Target stores, I think about small businesses and the need to know which people to target as their customers. Of course, of most importance is the person who has spent any money with your business.

 

I ask businesses if they know how much the average person spends with their business. Most offer a quick response with a dollar amount. That answer is incorrect as they are telling me what the average existing customer is spending. The average person in any community spends no money with that small business.

 

Looking for new customers without any plan of how to do so is just spending money. That is why every small business needs to know how to find and use information. Find ideas in the March Small Business Advisory.

Small Business

News

 

Top Story

Employee retention; is it important? Or is it easier to lose an employee and wait for the next applicant to walk in the door? The Small Business News for March shares some statistics of the expense you incur when you make the change instead of working to retain a current employee.


Article of the Month

It is baseball season and we use the sport as an explanation of the cost of growing your business. In Boston's Fenway Park, left field has a wall that is know as the green monster.

 

And that is what growing your business is - a monster! You can't successfully grow your business without a plan and knowing you will have the cash on hand to pay for the growth.


Book of the Month

Are you selling something or persuading the customer? With your employees are you repeatedly telling that employee or are you persuading them to excel?

 

Influence: The Psychology of Persuasion by Robert Ciaidini is our suggested book for March 2026. Most definitely an appropriate read.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.