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With over 25 years of frontline experience Tom Shay is America's leading small business management expert. He's a "Must Have" for your next event.

  e-ret@iler newsletter
February 2008
Volume 9 Issue 3

 

Profits_Plus Solutions
Tom Shay Photo
Article of the Month

Pricing for Profit
by
Tom Shay

This topic is so important that we teach a class on how to increase your margins. Did you know that you can listen to this class for free on our website? Click on article of the month to read this article.

Book of the Month

Managing Customers as Investments
by
Sunil Gupta and Donald R. Lehmann

In addition to this being the book of the month, we have a calculator on the Profits Plus website that will allow you to calculate the value of a customers over the average lifetime. This is another of our free calculators.

We have more books to suggest for your reading. Click on book referral to visit this page on our site.



 

Contact Us


Profits Plus
P.O. Box 128
Dardanelle, AR
72834 USA
(727) 823-7205 Voice
(727) 898-3179 Fax



Seminar Logo
Business Advisory

March 29, 2008

Now is the time to plan for a big event for next month. March 29 is 'Mom and Pop' Business Owner's Day. It is a great occasion to have an open house or other event to invite existing and new customers to visit your business.

There are those that I have met that state that 'Mom and Pop' is a disrespectful term to use when referring to we who compose the world of small business. Myself, I wear the badge proudly. I think about the small businesses that make an issue of telling their community how the majority of the money from their business is reinvested in the community as compared to being shipped off to corporate by a mass merchant.

Too many of us as 'Mom and Pop' businesses look at the mass merchants, wishing we could do what they can do. But remember the reverse of it; the mass merchant cannot do what the small business can do. They can't know their customers on a personal basis. They can't change their business quickly based upon their observations of the change in their marketplace. Play the game of business on your terms; not theirs! And celebrate the holiday - 'Mom and Pop' Business Owners Day on March 29.

Internet Tip of The Month
'If you lower your price' Calculator

Yes, this is the same calculator that we mentioned in the January e-ret@iler. However, on January 2 a reader called to our attention that the website calculator did not do all that we thought it did. So, we made some changes; now the calculator will help you to learn how many you have to sell to make the same gross sales dollars, and now it will also tell you how many you have to sell to mae the same gross profit dollars. We appreciate the tip and the opportunity to make the Profits Plus website even better.

'If you lower your price' Calculator

The Power Promoting Idea of the Month

Mug 'em

It's winter time and cold outside for many of us. We get this month's idea from a small business we visited with again in January. They found that ceramic coffee cups with the contact information from the business imprinted on it could be purchased for about $2.00 per mug. The mugs were colorful, and of course, very useful. Would it be worth $2.00 to you to have your contact information in front of your customer everyday?

You could mail postcards to your customers, or put notes in their monthly statements, inviting them to come in for their free mug. And as I write this, I am looking at a mug from my nearby favorite locally owned diner - they gave it to me in 1991.

Where's Tom?

We are thrilled to hear from you when you call or write asking to attend a presentation that is in your area. Here is the schedule for the next two months:

February 1 Las Vegas
February 3 Orlando
February 5 Nashville
February 7 Indianapolis
February 9 Anaheim
February 20 Atlantic City
February 23-24 Newark
February 26 Las Vegas
March 12 Las Vegas
March 17 Louisville
March 18 Leasburg, MO
March 27 Orlando
March 30 Philadelphia

 

 

 

 

 

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©1998-2026 Profits Plus Solutions, Inc.
Tom Shay
PO Box 128
Dardanelle, AR 72834

(727)823-7205

SEPTEMBER 2026
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Small Business

AdvisoriES


Our September advisory is titled, "What do you sell?" My favorite example of someone getting it wrong has an email that starts with, "Sallysellsinsurance@."

 

Yes, that may be the product that Sally sells, but what she is really selling is peace of mind in knowing that if something happens, you are not going to pay the entire cost of the loss.

 

This is but one example. Our September advisory - What do you sell?

Small Business

NewS

Top Story

Yes, selling does include translating features into benefits. But it does not stop there. What if the benefit is not relevant to the customer? Then, there might not be a sale. This is where advantage comes into consideration, and that is our top story of the month.

Article of the Month

When you think about a customer who makes a point to talk to you and your staff, have you ever thought about getting them to talk about your business with their friends? The September Article of the Month shares an idea.


Book of the Month

The Art of the Exit is our suggested book of the month. The author, Jackb Orosz, discusses ways of getting out of your business whether it is retiring or just time to move onto something else.

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.

BOOK US

With over 25 years of frontline experience Tom Shay is America's leading Small Business Management Expert. He's a "Must Have" for your next event.

Small Business

Advisories

Our September advisory is titled, "What do you sell?" My favorite example of someone getting it wrong has an email that starts with, "Sallysellsinsurance@."

 

Yes, that may be the product that Sally sells, but what she is really selling is peace of mind in knowing that if something happens, you are not going to pay the entire cost of the loss.

 

This is but one example. Our September advisory - What do you sell?

Small Business

News

 

Top Story

Yes, selling does include translating features into benefits. But it does not stop there. What if the benefit is not relevant to the customer? Then, there might not be a sale. This is where advantage comes into consideration, and that is our top story of the month.


Article of the Month

When you think about a customer who makes a point to talk to you and your staff, have you ever thought about getting them to talk about your business with their friends? The September Article of the Month shares an idea.


Book of the Month

The Art of the Exit is our suggested book of the month. The author, Jackb Orosz, discusses ways of getting out of your business whether it is retiring or just time to move onto something else.

 

All this plus the Internet Tool for Your Business and a staff incentive idea for your business.