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Tom’s top 14 master salesperson tips

  1. Nothing is as important as the arriving customer
  2. Establish your credibility early
  3. Be the one asking the most questions
  4. Let the customer select the merchandise and define value
  5. Do not assume the customer knows their true needs
  6. Do not assume this is a single sale
  7. Know when to stop and ask for the sale
  8. Do not over sell
  9. Do ask the customer what they think about the product
  10. Do utilize others in your business that have more knowledge
  11. Do not start with the bottom price point
  12. Do not focus on the product – focus on the end result
  13. Tell them “thank you” and shake their hand
  14. Call or write them
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