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Training
a new employee usually covers the basics: say "Can I help you?"
to the customers, stock the shelves, and how to operate the cash register.
Somewhere down the line, product knowledge may be taught. It is a long
way from learning the techniques necessary for becoming one of the few
- a master salesperson.
Tom Shay, a fourth generation retailer, will share the techniques that are unique to masters, as well as the financial reasons why your business should make the necessary effort to create a master salesperson. |
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Profits+Plus
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