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Retail management seminars, Small Business expert, retail speaker
Retail Management, Retail expert, retail keynote speakers Sign up for e-ret@iler, small business help, small business advice
Retail Expert speakers Retail Management training seminars

The ideal presentation for salespeople, demonstrating ways to resolve customer complaints, "tag-team" sales techniques, the five questions a master salesperson uses, the three things a master salesperson sells, the five traits of a valuable team member and the importance of calculating the lifetime value of a customer.

Seminar Description | Presentation Notes
Audio Sample | MP3 Download


Click on Tom's photo to hear him describe this presentation

 

So You Want To Be A Master Salesperson By Tom Shay

Other Tom Shay presentations

Keynotes:
Characteristics of a Successful Business!
Connecting the dots within your Main Street District
Keys to building strong retailers
R.E.S.P.E.C.T. Business Strategies...'Retha-Style!
Small Businesses don't die, they just commit suicide!
Strategies to Win in a Challenging Economy

Marketing Skills Track:
CVS Marketing - Cause, Viral and Social
How to put "Sizzle" on your Sales Floor!
If Patton ran your business
Power Promoting Ideas!
Power Promoting Ideas 2!
Turning a Sales Flyer into a Sales Happening!

Financial Management Skills Track:
Basic Financials 101
Black Ink: Cashflow Management Secrets Your Accountant Never Shared
Can you get more from the investment you have in your business?
Creating positive cashflow with an "Open to Buy"!
Numbers Gibberish and the Profit Secrets They Hide
So, that's where the money goes
Your assets - Are they working for you or just sitting there?

Business Strategy Skills Track:
Abbott and Costello Teach Business Strategy
Characteristics of a Successful Business!
Making the most of a Trade show
Pricing Strategies for Profits+Plus!
R.E.S.P.E.C.T. Business Strategies...'Retha Style!
Small Businesses don't die, they just commit suicide!
Strategies to Win in a Challenging Economy
What it takes to be a 5 star business!
Your Customer doesn't live here Anymore!

Main Street Track:
Connecting the dots within your Main Street District
Keys to building strong retailers

Staff Education Track:
Getting Extraordinary Results from Ordinary People!
Masters of Legendary Service
Team Up for Success!
When your management style isn't working and
your employees aren't either

Sales Skill Track:
Advanced Professional Selling Skills
Relationship Selling Skills are a big deal!
The Magic 8's of Selling

Vendors Track:
Cultivating Accounts that must have You!
Why Flypaper Works! Attracting Buyers to Your Trade show Exhibit!
Want to see why meeting planners invite Tom Shay to return to address their audiences? Click on testimonials to see the index of letters of endorsement.

Having a speaker at your event should be a way of boosting attendance as well as putting buyers in a "buying mood", not just an expense! If you are not getting this now, click on reasons to see Tom Shay's suggestions of how to get the most from your experience with a speaker.
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