This is an interactive session in which participants work with each other to learn what is most important about making the sale - learning about the customer. If your area of business is filled with technical information and you find people spending their time speaking "tech-ese" to all of the customers instead of speaking the language of service, this is the right presentation for you.
Click
on Tom's photo to hear him describe this presentation
Presentation
notes are available in Adobe pdf format. Most computers already
have Adobe Reader installed. If you do not, click on this link to
obtain the free Adobe Reader. Each
of Tom's presentations are concluded with Tom offering a free poster
to attendees. That poster is relevant to that particular presentation.
Click on POSTER
to see the poster for this presentation that you can reprint.
Want
to see why meeting planners invite Tom Shay to return to address their
audiences? Click on testimonials
to see the index of letters of endorsement.
Having a speaker at your event should be a way of boosting attendance
as well as putting buyers in a "buying mood", not just an
expense! If you are not getting this now, click on reasons
to see Tom Shay's suggestions of how to get the most from your experience
with a speaker.
